Shipping Policies

SHIPPING POLICY Free 2-Day Shipping is included on US domestic orders via UPS, USPS or FedEx carrier. PO Box, APO/FPO US orders ship free standard shipping. Expedited and Saturday delivery options are available. See cart and billing page for estimated delivery dates and prices of all shipping options. We ship internationally commonly to countries including Australia, Canada, Europe, New Zealand and UK.

EVERY ORDER IS HAND-CRAFTED to specific details. Because of this, order processing times vary by product. The estimated delivery date will show on the product page and billing checkout page and order confirmation email. Note, this is an estimated date and may arrive before or after the date depending on the carrier.

WHEN WILL MY ORDER ARRIVE? Orders received before 5 PM EST process the same business day. Orders received after 5pm EST will begin processing the following business day. See below for the processing time needed for our popular product types. Once your order has shipped you can log in with email address and order number to Tracking My Order.

 

ORDER PROCESSING TIMES

1 DAY	3 DAYS	5 - 6 DAYS
Standard Certified Solitaire / Stud Jewelry	GIA & EGL USA Fashion Jewelry GIA & EGL USA Certified Diamonds	Hoops and Halo Jewelry Wedding Bands Bracelets All Rings

SHIPPING METHODS and DELIVERY TIMES

SHIPPING OPTIONS	COST $USD	DELIVERY TIMEFRAMES
Ground Shipping	FREE*	5 - 11 Business Days
2-Day Air	FREE* US Orders	3 - 8 Business Days
Next-Day Air	$25.00	2 - 7 Business Days
Priority Overnight	$40.00	Saturday Delivery Upon availability
International	$60.00 to $100.00	Variable by Country

How can you ensure a normal processing time? For a ship to address that varies from the billing address on orders above $350, you are encouraged to call your card holder to add the receiving address as an authorized shipping address. Copy of drivers licenses may be requested to protect our customers.

INTERNATIONAL SHIPMENTS range from $60 to $100 and are something we specialize in. It’s common that an international order may include duties, taxes or other variable customs fees charged by the country of destination. These fees vary based on country, please review your countries policies on charges. These fees are the responsibility of the receiver and not diamondwish. Failure to pay applicable fees can result in an undeliverable package which assumes additional return shipping fees. These fees are the responsibility of the purchaser.

We are excited to help you celebrate this milestone moment in your life. Our goal is that every order at DIAMOND WISH is an engagement wish come true. Need help in a last-minute change of plans to keep the surprise, have a special request or in a pinch for quick delivery to make sure that special gift arrives in time?

Contact Us. 1-855-368-2837   [email protected]   Live Chat

*Saturday Delivery may not be available in all areas. Notate in the special instructions box of your order confirmation or by email if a certain carrier is preferred. Shipping times may be delayed due to carrier delays.